With the recent “terrosim”attacks in Kenya, and with
vigilant citizens using social media to report cases of corruption, incidents
and accidents, to different ministries am wondering how the Cabinet secretary
of Information technology is doing to help in monitor and help citizens report in collaboration with the security cabinet secretaries. There
are so many tools that corporates use to manage their brands online, having a
twitter handle doesn’t not necessary mean that you will be able to see a tweet
during an emergency.
Two weeks ago, I saw a policeman at the Railways stage
receive a bribe from the conductor manning the stage.The bribe allowed the conductors
to pick passengers along Haile Selassie Avenue.It was very unfortunate that, all of us in the matatus, the pedestrians, the ones waiting for the matatus all saw, and did nothing. Five minutes later, Two GSU
officers, came out of nowhere and beat the hell out of a group conductors who had
parked on the road causing traffic.
I would like to assume that there is something very wrong with our security forces, from high poaching levels, to westgate seige lasting days and no one gets arrested, to nothing being done in the courts when most poachers, terrorists are arrested, they always come out on bail.Below are a few of proposed solutions that could help in monitoring and escalating problems from when they are reported and promote collaboration.
Proposed solutions:
·
Through Huduma center, the government can have a
response team that manages the government’s CRM. The team could/should be able
to use systems with high tech algorithms that are able to identify when people/person
is need, and use grps from the Phone signal to locate them. This could be also
be in line with satellite usage to view real time information on the ground.(Confirmation
of signals could be done through anything, even a “smart fridge”) The system
could also work like helpdesk systems, first line of “firefighting” if it
advances what are the escalation procedures?
·
The government telephone reporting lines don’t work,
PERIOD. Also, if I am in Garrisa, why should I call Nairobi? The devolved
government should be able to help citizens by coming up with different lines
for different counties. For example: 999-1 for Nairobi county, and 999-45 for
Kajiado county making it’s easy to report as well as help in data mining of
information that could help police come up with trends, future predictions, help in deployment of police etc.Lets assume there are people who saw the the minibuses in mkepetoni?How were they supposed to inform the police?
·
As citizens, we need to speak up, these small
things that we see police force doing right in front of us is deafening. I
wonder if the police on YouTube videos who were caught receiving bribes have
been punished. Or even Nocturnal neighbors who never see throughout the year? Or
suspicious foreigners using PSV vehicles and cannot communicate in any Kenyan Language?
Citizens can only be vigilant if they are backed by the Government. What’s the
point of speaking up if the government also does nothing?
With the Government going digital, we dont need the "Toa habari kwa polisi" boxes outside police stations.Neither do we need to release detainees out of no evidence in courts, yet they are wanted criminals all over the world! Its a web-chain of incompetence from ministries to security divisions, to courts, and back to citizens.
Zuia Noma, Chagua Amani!!
